SHIPPING & RETURNS

SHIPPING POLICY

ITALY:

Free Shipping for under over 150EUR. Delivery time from 3 to 5 Business Days

Standard: Shipping Cost will be 10 EUR for orders under 150EUR. Delivey time from 3 to 5 Business Days.

Express: Shipping cost will be 20EUR for all the orders. Delivery time from 1 to 2 Business Days.

EUROPE (France, UK, Belgium, Germany, Netherlands, Denmark, Spain, Austria, Ireland, Portugal) :

Standard: Shipping Cost will be 25EUR. Delivery Time Estimated from 3 to 10 Business Days.

USA:

Standard: Shipping Cost will be 35EUR. Delivery Time Estimated: from 6 to 14 Business Days.

We offer flat-rate international shipping.

Upon arrival to the destination country, INTERNATIONAL ORDERS MAY BE SUBJECT TO DUTIES AND TAXES BILLED BY THE DESTINATION COUNTRY’S CUSTOMS DEPARTMENT. Giglio Tigarto has no control over such charges and cannot predict what they may be.  We are not responsible for customs or transit delays. For more information ahead of purchase please contact customer care at info@gigliotigrato.com

RETURNS & REFUNDS POLICY

RETURNS:

Due to the fact that we are a small company and that we produce limited pieces, we do not accept returns unless we have mistaken the order. If you have any question please email us at info@gigliotigrato.com or contact us through our Instagram page @gigliotigrrrato.

REFUNDS:

If we have mistaken the order, once your return is received we will send you your refund,

using the same payment method you've used to purchase the order.

Shipping costs are non-refundable. If you receive a refund the cost of the shipping

will be deducted from your refund. 

EXCHANGES:

Due to the fact that we only produce unique or limited pieces, we do not replace items. If you need to exchange your product for a different one, send us an email at info@gigliotigrato.com .

SHIPPING:

To return your product you could mail it to the address:

Viale Elvezia 18, 20154, Milano .

You will be responsible for the shipping cost to return your article.